For each visitor to our website, our web server recognizes no information regarding the e-mail address of the visitor nor any other information deemed to be personal.
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what page and/or pages consumers access or visit and information volunteered by the consumer, such as survey information, email newsletter registration and/or site registrations.
The information we collect is only used by LoneStarOnline.com to improve the content of our website, notify bidders about updates to our site, new online auctions and to distribute our electronic newsletters.
If you do not want to receive e-mail from us in the future, please follow the removal instructions at the bottom of the newsletters we send to you.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding the transaction or important auction status. Please provide us with your correct phone number. You can not bid online without a current and active email address.
LoneStarOnline.com is committed to protecting your privacy. Any information that is given throughout the registration process is kept strictly confidential. We do not sell or distribute any names or personal information from our bidders to third parties without prior written consent.
To help prevent indentity theft and pfishing emails, DO NOT use your name or beginning of your email address (what is before the @ sign) as your User ID / Nickname. Also, DO NOT use the same password for ALL of your online accounts (LSO, Ebay, Banking Institutes, Email address, etc...)
All payment invoices and contacts from our company will come from an email address ending in @LoneStarAuctioneers.com (probably OnlineService@LoneStarAuctioneers.com). Only the automatic generated winning bid and outbid notices will come from the @LoneStarOnline.com address.
Important Notice about Pfishing Emails:
"Pfishing", sometimes spelled "Phishing", is a word that's used to describe a method of identity theft where con men use fake e-mail that looks like it comes from legitimate sources. This e-mail is designed to hoodwink you into giving out personal and financial information. Once the scammers receive your information they use it to either clone your identity or to empty out your bank accounts and run up your charge cards. Here are some tips on how to avoid becoming the next victim.
1. Never respond to an e-mail that looks like it came from your bank or any of your credit card issuers no matter how official it appears. Phishing scam e-mails will tell you that there is some problem with your account and that you have to click on an embedded link to correct that problem. They may threaten to close your account, or report you to the credit bureau, if you do not respond. DON'T DO IT. Don't call the telephone number that appears in the email either. Get out one of your old bank or credit card statements and call the number that appears there. Explain what the email says and follow the directions that you receive from the actual employee. Chances are they'll tell you its a scam.
2. Never give your bank account information, credit card numbers, Social Security number, passwords, personal identification numbers (PIN), or Date of Birth to anyone who asks you for that information by email. No legitimate company will expect you to reveal sensitive information via email. Also, no company that issues you a PIN will ever ask you to reveal that PIN to any of their employees.
3. Never respond to any offer to buy anything by clicking on the link in the e-mail. Even if the e-mail looks like it comes from your favorite department store it might be a scam. To avoid being hooked by Pfishing, type in the URL to the depar